Shipping Policy

FirstAidDiscounts.com ships to the 48 continental United States. Orders received during regular business days (Monday through Friday excluding holidays) before 3pm EST are normally shipped the same business day. If a backorder occurs or we cannot ship your order in a timely fashion you will notified by the email address or telephone number given when you placed the order. UPS® is our preferred shipper, and calculates shipping based on weight and number of packages. We cannot ship to a Post Office Box, we must have a street address for shipping.

Our Free Shipping Policy:

Free shipping offers apply to purchases with a total of $50 or more of products. *Free shipping offers DO NOT APPLY to orders in Alaska, Hawaii.

Return Policy

Claims for errors or shortages must be made within 48 hours after the receipt of goods. Product may not be returned without seller's authorization. Please inspect your order upon delivery. If a product is damaged during shipment, please save all packaging and contact FirstAidDiscounts.com so that we may file a claim.

Please contact our Customer Service Department for returns or exchanges at : 1-800-678-2219 (8:00am - 4:00pm Monday - Friday EST). We accept returns within 30 days after your product is shipped. Shipping charges cannot be refunded. Returned Product must be in original packaging and in saleable condition. Please send returns to:

Consumer Returns
FirstAidDiscounts.com
6928 Carnegie Ave.
Cleveland, Ohio 44103